Work top-to-bottom. Each task takes 5–20 minutes, links straight into the module, and tells you what good looks like before you start.
How this works
- You don't need to know which module to open or what order to do things in — the coach decides for you.
- Every task explains why it matters and what good looks like before the link, so you're not clicking blind.
- Progress saves on this device. Hand the URL to a colleague and they pick up where you left off.
These are recommendations for manager review and are not legal, regulatory or professional advice.
An inspector just called. Breathe — do these five things.
Short-notice inspections feel like an ambush. They're not. The next hour is about knowing where you stand, not fixing everything.
- Step 1
Read your one-page readiness snapshot
5 minWhy it mattersBefore you do anything else, you need to know where TKS actually stands today — strengths, weak spots, the score an inspector would land on.
What good looks likeYou can name your readiness score, your two strongest Quality Statements and your two weakest in plain English.
- Step 2
Run a Practice Inspection
20 minWhy it mattersThis mirrors a real visit across 16 areas and gives you a readiness score, the high-risk findings and a draft 28-day action plan. It's the single best 20 minutes you can spend right now.
What good looks likeYou have a printed report with an overall score, the red findings and a draft action plan you can hand to your team.
- Step 3
Check Record Health
10 minWhy it mattersInspectors catch providers out when the complaints log says 7 but the analysis says 2, or the rota lists staff who aren't on the training matrix. This page lists every contradiction in your own records.
What good looks likeEvery red inconsistency has either been resolved or has a named owner and a date.
- Step 4
Generate an AI Inspector Briefing
8 minWhy it mattersHands you the questions an inspector is most likely to ask, your strongest evidence for each, and the weakness to close before they arrive. Written in inspector language.
What good looks likeYou've read the top 10 priority actions and emailed them to the Nominated Individual.
- Step 5
Open the Action Centre and assign owners
10 minWhy it mattersNothing closes itself. Every red finding needs a name and a deadline before you leave for the day.
What good looks likeZero unassigned high-severity actions.
Close the gaps inspectors notice first.
Medication, safeguarding, staffing and complaints are where short-notice inspections live or die. Work through these in order.
- Step 1
Run Care & Medication Risk Checks
15 minWhy it mattersCatches missing allergies, PRN protocol gaps and medication competency gaps — the issues that turn a Good service into Requires Improvement under Regulation 12.
What good looks likeEvery red and amber check has an owner and a due date.
- Step 2
Review the Safeguarding log against your themes report
20 minWhy it mattersIf a recent incident isn't reflected in your themes/lessons, that's the gap an inspector finds in five minutes.
What good looks likeEvery closed incident has a lessons-learned entry visible on the timeline.
- Step 3
Generate Lessons Learned for any incident missing one
15 minWhy it mattersThe AI drafts root cause and preventative actions from the incident record. You review, edit, approve.
What good looks likeLessons register is no longer empty for the quarter.
- Step 4
Check Attendance & Sponsor alerts
10 minWhy it mattersProlonged absence, role/salary/hours changes on sponsored workers must be reported to the Home Office within tight windows. Missing one is a sponsor licence risk, not just a CQC one.
What good looks likeNo open red sponsor alerts.
Make your evidence inspector-ready.
Strong services lose marks because their evidence is messy, not because their care is bad. Tidy it now.
- Step 1
Run the AI Evidence Reviewer over the Vault
20 minWhy it mattersFlags documents missing dates, owners, version numbers or linked Quality Statements. Inspectors check these first.
What good looks likeEvery Vault document has a green lifecycle and an Inspector View.
- Step 2
Generate an Action Plan from the gaps
10 minWhy it mattersTurns every red/amber finding into a structured action with owner, due date, evidence required and Quality Statement impact — ready to drop into your governance meeting.
What good looks likeOne consolidated action plan exported and shared with the team.
- Step 3
Run AI Theme Analysis across supervisions, spot checks and complaints
10 minWhy it mattersPulls the recurring themes inspectors will see if they read three documents in a row. Lets you get ahead of the narrative.
What good looks likeYou can name the top 3 themes and show what you've done about each.
- Step 4
Walk the Activity Stream end-to-end
10 minWhy it mattersThis is the chronological record of everything that's happened this month: audits, supervisions, training, incidents. If a month looks empty, that's what the inspector will ask about.
What good looks likeNo empty weeks. Every gap has an explanation.